Questions, answered

A Shopify app that turns your store into a native iPhone app with your branding. You design the app in your Shopify admin, and it is published to the App Store from your own Apple Developer account.

Yes. The shopping screens are built with Swift and SwiftUI, and the screens you design are drawn natively from a layout file. The shopping screens do not load your website in a web view.

Not yet. NativTap builds iPhone apps today; Android is planned after the iPhone version.

One language per app for now. Your own content, such as product names and the text in your blocks, shows as you write it in Shopify and in the editor; the few fixed labels of the app are in English.

Your home screen and up to three landing pages, a tab bar with three to five tabs, and a block under the price and another under the description of product pages. Collections, product pages, search, cart and account are native screens that follow your theme.

No. Colors, themes, blocks and screens publish straight to the app, and shoppers see them the next time they open it. New native features arrive with new app versions.

Yes. The editor shows your app in a phone frame as you work, and a QR code opens your draft in the NativTap Preview app on an iPhone. The code expires after 10 minutes.

Yes. Every theme has light and dark colors, and the app follows each iPhone's setting as soon as it changes.

Yes. You can install NativTap, design and preview while Apple reviews your enrollment.

You do. NativTap builds and uploads the app and prepares the listing, then you press Submit for review.

No. You connect with an App Store Connect API key that has the App Manager role. Nobody is invited into your Apple account.

It depends mostly on Apple. An Individual account is usually approved in 1–2 days and an Organization in 2–4 weeks, because it needs a D-U-N-S number first. Apple usually reviews a first version in 1–7 days.

Apple shows its reason only in App Store Connect. NativTap links to Apple's Resolution Center and lists the usual reasons with how to fix them. If Apple only asked for listing changes, you send the updated listing without a new build.

The seller name of your Apple Developer account: your legal name for an Individual account, your company's legal name for an Organization.

Your active products are published to the NativTap sales channel when you install. You can remove any of them, and new products are added on their own unless you turn that off.

Checkout opens Shopify's own checkout inside the app, so your payment and shipping settings apply as they do on your store.

Yes, with Shopify customer accounts. Your store needs the new customer accounts turned on. Signed-in shoppers see their orders and wishlist, and can delete their account in the app.

The app keeps the last design it received, and shoppers can still browse and check out, because those go straight to Shopify.

Every device that allowed notifications from your app. You can send a test push to your own phone first.

You fill in one form in NativTap. It creates the discount in Shopify, and the app applies it to every cart. The code does not work on your website.

Yes. Turn on the "Get the app" banner in your theme: Safari shows Apple's Smart App Banner, other browsers show a banner, and desktop visitors see a QR code. It stays hidden until your app is live.

Nothing during the early period. If we start charging, stores that started during the early period keep a free basic plan for as long as they keep using NativTap. See Pricing.

Up to 4 app builds per store each month. Design changes can be published as often as you like.

Shoppers' names, emails and addresses go straight from Shopify to their own device and are never stored on NativTap servers. App usage events carry a random device identifier, not personal information, and the app does not use the advertising identifier or show a tracking prompt.

NativTap's databases and file storage are hosted in Singapore. Our Privacy Policy lists every provider.

Your app record and listing stay in your Apple account, and the app shows that the store is not available in the app, with a button to your website. We delete your store's data when Shopify asks us to, about 48 hours after the uninstall, or about 30 days later if that request never arrives.