NativTap
These terms are an agreement between you, the merchant who installs Nativtap, and Nativtap ("Nativtap", "we", "us"). By installing or using the Nativtap app you agree to them. If you use Nativtap for a company, you confirm that you can bind it.
1. The service
Nativtap lets you design, preview and publish a native iOS shopping app for your Shopify store, send push notifications, create app-only discounts, show a download banner on your website and see how the app performs. We may add, change or remove features over time.
2. Pricing
Nativtap is free during the early period. If we start charging, merchants who started using Nativtap during the early period (before we announce paid plans) keep a free basic plan for as long as you keep using Nativtap.
3. Your store and your content
You are responsible for your store, your products, and everything you put in your app and its App Store listing: names, descriptions, images, screenshots, videos, push messages and discounts. You confirm that you have the rights to use them and that they follow the law, Shopify's rules and Apple's App Store rules. You are responsible for your own customers' consent to marketing messages you send, including push notifications.
4. Your Apple Developer account
- Your app is published from your own Apple Developer account. You keep that account, you accept Apple's terms, and Apple's terms apply to your app and to how you use the account.
- You connect the account to Nativtap by creating an App Store Connect API key with the lowest role that works (App Manager) and a push key. We use the keys only to create certificates, profiles and identifiers, upload builds, manage your listing, read your app's install numbers and App Store Connect status (including by registering a status webhook for your app), and send your notifications. You can revoke them at any time. We never ask for your Apple ID password.
- You create the app record in App Store Connect. Nativtap sends a version to App Review only when you press Submit for review in Nativtap; you can also submit it yourself in App Store Connect.
- Apple decides whether your app is approved and may reject or remove it. We cannot guarantee approval or a publication date.
5. Acceptable use and suspension
You may not use Nativtap for anything unlawful, misleading or harmful, to send spam, to infringe others' rights, or to attack or overload the service. We apply fair-use limits (for example, a limited number of app builds per store per month). If we find a violation, we may lock your store: new builds, push notifications and new publishing stop, while apps that are already live keep running with their last configuration. We will tell you that your store is locked, give a general reason and tell you how to contact us.
6. Data protection
How we handle personal data is described in our Privacy Policy. For your customers' data, Nativtap acts as your processor under our Data Processing Addendum, which forms part of these terms.
7. Availability and changes
We work to keep Nativtap available but do not promise uninterrupted service. We may change or suspend parts of the service, and will try to give notice of significant changes, for example by email or in the Nativtap admin.
8. Disclaimers
Nativtap is provided "as is" and "as available". To the extent the law allows, we make no warranties about fitness for a particular purpose, uninterrupted operation, sales results, or the decisions of Shopify or Apple.
9. Limitation of liability
To the extent the law allows, Nativtap is not liable for indirect or consequential loss, lost profits, lost sales or lost data. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
10. Ending the agreement
You can stop at any time by uninstalling Nativtap. After you uninstall, apps that are already live lose access to your store catalog, and we delete your data as described in our Privacy Policy. We may end this agreement if you break these terms.
11. Changes to these terms
We may update these terms. We will post the new version here with a new date and, for significant changes, will try to notify you, for example by email or in the Nativtap admin. If you keep using Nativtap after a change takes effect, you accept it.
12. Contact
Questions about these terms: support@nativtap.com.