Help center
Help center
Steps, screenshots and fixes for every part of NativTap.
Get started
- Get started with your appUse Home to follow the four setup steps, publish your design and check the state of your app.
- See every step to the App StoreEvery step from your first design to a live app, who does it and how long it takes.
- Start your app designChoose how your app starts: copy your online store or begin from one of four themes.
- Publish your products to the appCheck your sales channel, sync new products, manage products in bulk and fix products that need attention.
App design
- Design your appOpen the editor, choose a screen, add blocks, set the header and tab bar, preview, publish and restore an earlier version.
- Choose and copy a themeApply one of four themes, or copy a theme from your online store, and decide whether to keep your layout or rebuild every page.
- Set your colors, fonts and cornersCopy your brand from your online store, then set logo, colors, font, corner radius and Dark mode for the whole app.
App submission
- Connect your Apple accountConnect an App Store Connect API key, finish your App Store app and add a push notification key.
- Write your App Store listingFill in the text, links, content rights answer and review contact Apple needs, and fix the words Apple rejects.
- Set your app's name, icon and launch screenSet the name under your icon, add the app icon, and add or generate the launch screen.
- Create your App Store screenshotsGenerate App Store screenshots from your app, change their headline, background and order, or use your own images.
- Answer App PrivacyEnter Nativtap's suggested App Privacy answers in App Store Connect, confirm them, and add the privacy policy text to your store.
- Release your app on the App StoreCreate a release, follow its build, finish the Before you submit checks and send the version to Apple.
- Fix an Apple rejectionRead why Apple rejected a version, match it to a fix, and send the version back, with or without a new build.
- Know when you need a new releaseTell which changes reach your app when you publish and which need a new release, and read the Nativtap update banner and email.
- Handle account deletion requestsHow shoppers delete their account in your app, and how to follow each request in Nativtap.
Notifications
- Send push notificationsSend or schedule a push to your shoppers, test it first and read how it did.
- Remind shoppers about their cartTurn on one automatic push that reminds a shopper about items left in their cart.
- Show notifications in your appAdd a Notifications page to your app, open it from a bell or a tab, and see what shoppers get.
Marketing and analytics
- Read your app's analyticsOrders, revenue, installs and sessions for the period you choose.
- Market your appReward shoppers who use your app with app-only discounts.
- Create an app-only discountA discount your app applies to the cart, so shoppers never type a code.
- Add a website bannerA Get the app banner and QR code on your online store.
Help
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